Design Insights from Skilled Probing of Metaphors
Metaphors reveal a lot about how we think. Unpacking metaphors means unpacking thought and emotion - an essential task for cognitive designers.
Tangled Spaghetti in My Head: Making use of metaphor is a brief introduction to an important technique – based on asking 12 questions for exploring client metaphors. This technique is used in therapy but it can be easily adapted to design conversations. Try it and let me know how it works.