The New Face of Knowledge Management?
Tom Davenport offers some interesting insights into why knowledge management has fallen off the executive agenda and is seemingly on its last gasp. Reasons include – it is too hard to change knowledge-related behaviors in a corporate culture, Google made it super easy to find knowledge outside of the organizations, the field collapsed into SharePoint and it ignored analytics. All true.
His prediction is that it will not stage a come back. IBM’s Watson capability is now stealing the knowledge show!